Privacy Policy
This Privacy Policy ("Policy") describes how The Mind Point collects, uses, discloses, and protects your personal information when you access our website at www.themindpoint.org (the "Website") or use our Services, including courses, internships, diplomas, workshops, therapy sessions, supervised sessions, and related programs. By using the Website or Services, you consent to the practices described in this Policy. We are committed to protecting your privacy in compliance with applicable laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (India).
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and any other data you provide during registration, enrollment, or sessions (e.g., health-related details shared in therapy).
- Usage Data: IP address, browser type, device information, pages visited, and interaction data via cookies and analytics tools.
- Sensitive Information: In therapy or supervised sessions, we may collect health or psychological data with your explicit consent. This is handled with strict confidentiality.
We do not collect information from individuals under 18 without parental consent.
2. How We Use Your Information
Your information is used to:
- Provide and manage Services (e.g., enrollment confirmation, session scheduling, certificate issuance).
- Improve our Website and Services (e.g., analytics for user experience).
- Communicate with you (e.g., updates, newsletters, support responses).
- Comply with legal obligations (e.g., disclosing data if required by law or for safety reasons, such as imminent harm).
- Process payments and prevent fraud.
We do not sell or rent your data to third parties. Sharing occurs only with affiliates, service providers (e.g., payment gateways), or as required by law.
3. Cookies and Tracking Technologies
We use cookies to enhance functionality, remember preferences, and analyze traffic. By using the Website, you consent to cookies. You can manage cookie settings via your browser, but this may limit features. Third-party tools (e.g., Google Analytics) may collect anonymized data.
4. Data Security and Retention
We implement reasonable security measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or breach. However, no system is infallible, and we cannot guarantee absolute security. Data is retained as needed for Services (e.g., 3 months for recordings) or legal requirements, then securely deleted.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for data processing (may affect Service access).
- Opt out of marketing communications.
Requests can be made via email at contact@themindpoint.org. We will respond within 30 days.
6. Third-Party Links
Our Website may contain links to external sites. We are not responsible for their privacy practices.
7. International Transfers
Data may be processed in India or other jurisdictions with adequate protections.
8. Amendments
We may update this Policy at any time. Changes will be posted here, and continued use constitutes acceptance. Review periodically.
Contact Information
For questions or complaints, contact:
The Mind Point
Email: contact@themindpoint.org
Phone: +91 97707 80086
If unresolved, you may approach relevant data protection authorities in India.